View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000581 | T99X171.00 SKB Eagle | SW Issue | public | 2019-03-25 16:45 | 2019-04-17 09:11 |
| Reporter | Assigned To | Due Date | |||
| Priority | high | Severity | s2-severe | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Summary | 0000581: [BT] STB keeps BT disconnection status when another type's RCU tries to connect BT | ||||
| Description | It has been occurred that the paired BT RCU keeps the disconnection status when another type's RCU tries to do BT pairing and its BT pairing is failed. [Test Procedure] 1. Make sure that BMM-B01(Mobon) RCU is in BT connection 2. Try to do BT pairing by BRM-B01(RomoteSolution) RCU [Actual Result] The paired BMM-B01(Mobon) RCU is disconnected and it's been in BT pairing status when BRM-B01(RemoteSolution) RCU tries to do BT pairing and it's failed. and BMM-B01(Mobon) RCU is operated by IR mode. [Expected Result] The paired BMM-B01(Mobon) RCU must be in BT connection since another RCU)BRM-B01(RemoteSolution)) is failed on BT pairing. | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| User List |
(ALTech) Jewoo Lee , (ALTech) SY Yoon , (SW) Jacky Chiang |
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2019-03-25 16:45 developer |
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Hi Eric, Could you update how to do BT pairing by BRM-B01(RomoteSolution) RCU in Step 2 ? Press [*] + [#] keys to repair RCU ? Thanks. |
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Hi Kerwin, Yes, tried BT pairing of BRM-B01(RomoteSolution) RCU with [*]+[#] keys. |
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Hi Eric, Is [Expected Result] described above correct ? Since user press [*]+[#] keys on BRM-B01(RomoteSolution) RCU to repair, STB should pair with this RCU. Please help to confirm, thanks ! |
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Hi Kerwin, Let me check the refernce STB in order to verify the correct behavior and get back to you by the end of the day. |
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Hi Kerwin, Just verified it with the reference STB(Kaon). The connected BT is not disconnected until another RCU's BT connection is done. In other words, Kaon STB keeps the original BT connection since another RCU's BT connection is failed. |
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Hi Kerwin, We've checked the reference STB's behavior more. To sum up, the reference STB's behavior is as follows. 1) In case of trying to pair BT again with the same RCU -. If BT connection is failed due to any cause when trying to repair with the same RCU, the original BT is in only pairing status and BT connection is disconnected 2) In case of trying to pair BT with another RCU -. As I already mentioned, the connected BT is not disconnected until another RCU's BT connection is done. -. In other workds, STB keeps the original BT connection since another RCU's BT connection is failed. Please distinguish the scenario between the same RCU and other RCU. |
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Hi Eric, We already remove our unpair program onV15.502.9 release. Since TVS provide the same pairing program, RCU pairing and unpairing behavior should be the same as reference STB. Please check if the issue still exists or not. BTW, please make sure to clear RCU pair information and reinstall battery before you start to test. |
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Hi Kerwin, Thanks for your active support. Just verified this issue with RCU's latest version(v1.30) + STB's v15.502.9. The behavior on BT pairing and connection got better over all, and also BT behavior both for retrying BT connection with the same RCU and for trying BT connection with another RCU got better than previous one. This issue has not been reproduced yet, and it seems to be impoved. |
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included in v15.502.9 |
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Just verified it again with v15.502.12. It's fixed. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2019-03-25 16:45 |
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New Issue | |
| 2019-03-25 16:45 |
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Status | new => assigned |
| 2019-03-25 16:45 |
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Assigned To | => (SW) Kerwin Chen |
| 2019-03-25 16:45 |
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File Added: LogFilter_20190325_171142.7z | |
| 2019-03-25 16:45 |
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Issue Monitored: (ALTech) SY Yoon | |
| 2019-03-25 16:45 |
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Issue Monitored: (SW) Jacky Chiang | |
| 2019-03-25 16:45 |
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Issue Monitored: (ALTech) Jewoo Lee | |
| 2019-03-25 18:05 | (SW) Kerwin Chen | Note Added: 0001700 | |
| 2019-03-25 19:05 |
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Note Added: 0001701 | |
| 2019-03-26 21:42 | (SW) Kerwin Chen | Note Added: 0001714 | |
| 2019-03-27 10:27 |
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Note Added: 0001724 | |
| 2019-03-27 11:25 |
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Note Added: 0001726 | |
| 2019-03-27 12:08 |
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Note Added: 0001728 | |
| 2019-03-27 12:47 |
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Note Edited: 0001728 | |
| 2019-04-02 14:37 | (SW) Kerwin Chen | Note Added: 0001817 | |
| 2019-04-02 15:18 |
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Note Added: 0001821 | |
| 2019-04-02 20:04 | (SW) Kerwin Chen | Assigned To | (SW) Kerwin Chen => (ALTech) Eric Kim |
| 2019-04-02 20:04 | (SW) Kerwin Chen | Status | assigned => resolved |
| 2019-04-02 20:04 | (SW) Kerwin Chen | Resolution | open => fixed |
| 2019-04-02 20:04 | (SW) Kerwin Chen | Note Added: 0001836 | |
| 2019-04-17 09:11 |
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Status | resolved => closed |
| 2019-04-17 09:11 |
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Note Added: 0002044 |
